Bakery
A bakery that clears the morning queue, without an extra pair of hands.
Customers order themselves at the kiosk or ahead of time on your own ordering site. The bakers keep baking, you win capacity on the busiest hours, and allergen info is printed in black and white on the ticket.
Pijnpunten
Waar je elke dag tijd verliest.
The morning rush between 7:30 and 9:00
One person taking orders at the counter and one packing, with customers in between asking for ten items at once. The line grows, customers walk away, and the bakers get pulled out constantly to help at the counter.
Phone orders disrupt the counter
A customer calling about a celebration cake or a meeting lunch while three people wait at the counter is always a problem. Phone calls during opening hours pull someone away from where you actually need them.
Allergen info given by word of mouth
Your staff knowing a croissant contains milk and egg isn't enough when a customer with a nut allergy is standing at the counter. Spoken info goes wrong easily. Allergen labels inside the digital ordering flow remove that link and give the customer certainty.
Solution
How Upvendo solves it.
One or two kiosks absorb the morning queue
Customers pick their own breads, pastries and filled rolls, enter the quantity, pay and collect at the counter. No waiting for a free clerk. Your staff only packs and hands over.
Pre-order online with time slots
Customers reserve celebration cakes, breads for the morning or large orders for a specific pickup time. Your kitchen sees the day in advance and can plan production accordingly. No more phone calls.
Allergens on every product
The EU allergen categories can be flagged per item. The ordering flow shows them clearly, records the customer's confirmation, and that info also appears on the kitchen ticket.
Stock in live sync with your POS
Bread sold out in your POS? It disappears instantly from the kiosk and the ordering site. No customer ordering online what no longer exists, no unpleasant surprises at pickup.
Common questions
Frequently asked
Can we only show items from a certain time?
Yes, you can set availability windows per item. Croissants from 07:00, celebration cakes pre-order only, soup from 11:30. The system respects your production planning.
Do I need a separate website for online pre-ordering?
No. Upvendo online ordering is a mobile-optimised ordering page under your own domain. You share the link via your social media, your Google profile or a QR code in the shop.
Which POS systems work best for a bakery?
Upvendo works natively with Lightspeed, MplusKassa, Shopcaisse, Square and Vectron. Most bakery operators in BE/NL use MplusKassa or Lightspeed.
Can we handle custom cake orders with a deposit?
Custom orders with partial payment are on the roadmap. For now we handle custom items as an online pre-order with full payment at pickup.
Ready to build your ordering stack?
Five questions. Indicative pricing. Compatible POS check. Three minutes.
Replies within one business day.