Platform · Security & compliance
Security and compliance at every scale.
GDPR, country-specific fiscal compliance, PCI-scoped payment terminals. Built for chains that have to pass procurement checks.
PCI scope
Upvendo never touches card data. Payment terminals are paired during installation and run within your existing PCI scope. For most operators, SAQ-A is sufficient.
Fiscal compliance
Where a country requires a certified cash register — the Belgian fiscal data module (GKS), the German TSE — it is handled by the certified POS you connect. Upvendo passes the orders through; the POS keeps the fiscal audit trail.
Data location
EU customer data stays in the EU (Cloudflare EU edge). US customer data stays in the US. Configurable per tenant for chains operating across regions.
Access control
Role-based access for operators: owner, manager, kiosk-only. SSO via SAML 2.0 on the Enterprise plan.
Common questions
Frequently asked
What is Upvendo?
Upvendo is a self-ordering platform for hospitality: self-service kiosks, online ordering, and QR ordering at the table, all natively connected to your existing POS. One ordering layer, one menu, no middleware.
How much does Upvendo cost?
UpKiosk (kiosk subscription, hardware + software included) is €150 per month all-in. Kiosk-licence only (on your own hardware) is €60 per month, a second kiosk at the same site €30. Online ordering with QR ordering included is €100 per month, QR standalone €49. No hidden setup fees.
Which POS systems work with Upvendo?
Upvendo connects directly with Lightspeed Restaurant (K-Series), MplusKassa, Shopcaisse, Vectron-based systems (such as Hendrickx and Vanhoutte) and Square, through the official POS APIs. No middleware, no double entry.
How long does setup take?
It's quick, and you choose how: we ship the hardware and guide you through the setup, or we come on-site to install and walk you through everything. We pair the payment terminal, get your menu ready and show your team how it all works.
How does support work?
Local support during your operating hours, reachable by chat and email. For warranty-covered hardware faults we arrange replacement.
Ready to build your ordering stack?
Five questions. Indicative pricing. Compatible POS check. Three minutes.
Replies within one business day.